Shipping policy
Last Updated: 03-02-2024
Thank you for choosing MIMICAA ! We appreciate your business and hope you enjoy your shopping experience with us.
Processing Time:
- Orders are typically processed within 3-5 business days after payment confirmation.
- During peak seasons or promotional periods, processing times may be slightly extended.
Shipping Methods:
We offer several shipping options to cater to your needs:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Guaranteed delivery within 3-5 business days.
- International Shipping: Delivery times vary based on destination. Customs and import duties may apply.
Shipping Costs:
Shipping costs are calculated at checkout and depend on the shipping method selected, the weight of the items, and the destination.
Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- You can track your order in real-time through our website.
Shipping Restrictions:
- Some items may have shipping restrictions due to size, weight, or other factors. Any restrictions will be clearly stated on the product page.
- We currently do not ship to P.O. boxes. Please provide a physical address for delivery.
Customs and Import Duties:
- For international orders, customs and import duties may apply. Customers are responsible for paying any additional charges for customs clearance.
- Customs policies vary by country, so please check with your local customs office for more information.
Delays:
- Toteeme is not responsible for delays caused by factors beyond our control, such as weather, natural disasters, or customs delays.
- We will do our best to keep you informed of any unexpected delays.
Lost or Damaged Items:
- In the rare event that your order is lost or damaged during transit, please contact our customer support team within 15 days of the expected delivery date.
Returns Due to Non-Delivery:
- If an order is returned to us due to incorrect address information provided by the customer, the customer will be responsible for the cost of re-shipping.
Contact Us:
If you have any questions or concerns regarding our shipping policy, feel free to reach out to our customer support team at mimicaa@gmai.com .